Refund policy

📦 Shipping & Return Policy📦

Shipping Info:
All physical orders are processed and shipped with care from the Dallas/Ft. Worth area. Tracking information will be emailed to you as soon as your package is on its way.

*Please Note: To bring you the highest quality prints, all character apparel and tote bags are shipped directly from our printing vendor rather than handled from our base. While these specific items are not shipped via standard USPS, they feature comparable delivery timelines (usually arriving within 5 to 7 business days) and you will be provided with a tracking number as soon as they notify me of the shipping details.



Returns & Exchanges:
We conduct thorough, individual quality inspections on every single item before it leaves our hands, sales are generally final.

However, we understand that adjustments are sometimes necessary. We accept returns and exchanges strictly under the following conditions:
  • Books & Storybook Extras: Must be returned in 100% resalable condition with no writing, marks, folds, creases, or rips, etc.
  • Apparel (T-Shirts/Totes): May be returned or exchanged for sizing purposes, but items must be completely unworn, clean, unwashed, and in brand-new condition.
How Returns Work:
  • Return Shipping: The buyer is responsible for the cost of return shipping.
  • Process: Please contact us within 14 days of delivery to request a return. We will provide a pre-paid return shipping label, and the shipping cost will be deducted from your final refund amount once the items are inspected and approved.
If you have any questions about shipping or your order please contact us by email at info@rkhbooks.com. Thank you.